Soft skills for everyone:

• Phone communication
• Written communication
• Etiquette basis
• Telesales
• Negotiation and assertiveness
• Conflicts and Objections
• Presentation skills
• Internal trainer
• Time management
• Stress management
• Self development and motivation

Trainings for Managers and Leaders:

• Leadership and team development
• Motivation vs. Attrition
• Goal setting with results
• Managers communication
• Manager to coach