Key assessment indicators

Target is selection of the most proper agents, which will make optimal team. Requirements depend on client needs, definition of expectations, goals and results. Complete periodical training plan has to be easily controlled in knowledge and competence sphere.

Consultancy

• Consultancy about requirement and expectations of proper candidate (competences, knowledges)
• Consultancy about goals and targets for specific time period
• Possible plans for trainings, control of required level of know ledges and competences
• Consultancy in assessment interviews

Cooperation scope depends on discussion with client. Content, timing and prices should be adapted by needs.